Privacy Policy

1. Patient Medical Confidentiality

At Hanshitha Skin & Dental Clinic, safeguarding your sensitive health records and personal contact information is our highest priority. We comply with all applicable Indian healthcare privacy regulations, medical ethics guidelines, and digital personal data protection mandates.

2. Information We Collect

When you request an appointment or register at our reception desk, we collect demographic and clinical data necessary for providing optimal care:

• Full Name, Contact Mobile Number, and Optional Email Address
• Medical history, dermatological evaluations, dental radiographs, and treatment records
• Billing transaction histories, payment modes, and invoice receipts

3. How Your Data is Used

Your information is used strictly for clinical treatment planning, appointment scheduling, diagnostic verification, and transactional communications:

• Dispatching appointment confirmation, reschedule, and 24-hour reminder notices via WhatsApp, SMS, or Email
• Synchronizing your health record between our Skin and Dental departments under your unique Patient ID (HSH-XXXXXX)
• We do NOT sell, lease, or monetize patient data to any third-party advertisers.

4. Data Security & Access Controls

Our clinic management software enforces strict role-based access controls (RBAC). Only treating doctors and authorized reception staff have access to relevant patient records, secured via encrypted cloud infrastructure.

5. Contact Our Privacy Officer

If you have questions regarding your patient data or wish to request record amendments, contact our reception desk at hello@hanshithaclinic.com.