Terms & Conditions
Last updated: September 1, 2026
1. Appointment Request & Confirmation Policy
Submissions made through our public website form constitute an Appointment Request and are placed in a “Pending” status. In accordance with clinical safety protocols, appointments are only confirmed after our reception team checks doctor availability and verifies slot suitability.
2. Patient Identification & Deduplication
Every patient registered with Hanshitha Clinic receives a unique, lifelong Patient ID (HSH-XXXXXX). This ID is shared across both Skin and Dental departments. Patients must provide an accurate, active mobile phone number to avoid duplicate records and ensure timely clinical updates.
3. Multi-Sitting Treatment Plans & Billing
Procedures requiring multiple sessions (such as root canals, clear aligner adjustments, or fractional laser treatments) are outlined in a structured Treatment Plan. Any agreed discount is snapshotted and locked on your invoice at the time of plan creation.
4. Cancellations & Rescheduling
If you need to reschedule or cancel a confirmed appointment, we kindly request at least 4 hours advance notice so that the doctor's slot may be allocated to waiting patients.
5. Medical Disclaimers
Content and articles published on this website are for educational purposes and do not constitute a substitute for formal in-person clinical diagnosis by a qualified medical professional.